Iron Tail Motorcycle Parts
Terms and Conditions for Defects or Warranty Issues with parts and accessories from Paughco Inc. Motorcycle Parts.All merchandise distributed by Paughco Inc. Motorcycle Parts is guaranteed in accordance with the manufacturers own warranty policy. Credit or replacement will be made at the manufacturers option, repairs must be returned to the below dealers. A decision from the manufacturer must be made before credit or replacement can be issued.
Returns:
All items being returned must have an RMA (Return Authorization Number) issued by Iron Tail Enterprises. Items without an RMA will not be accepted. A copy of the original Paughco Inc. and Iron Tail Enterprises invoice must be included. In the event that items to be returned were ordered incorrectly or not needed, you will be subject to a 20% restocking fee. A 20% restocking fee will also apply to orders that are refused. Returns must be made within 15 days of invoice date. Custom order items require a 50% non refundable deposit. No refunds on items not in their original package. No refunds on items that have been installed. No refunds on electrical items.
Claims:
The delivery of merchandise in good condition is the responsibility of the carrier. Any damage upon arrival should be filed with the carrier within 15 days.
Warranty:
All merchandise is fully guaranteed against defects in material or workmanship. Chrome plating is guaranteed for 60 days. Fuel tank claims can only be decided once Paughco Inc. has inspected the tank. The warranty does not cover paint or labor claims of any type. Paughco's chrome plating is not guaranteed against bluing. However, pitting, peeling or flaking are legitimate claims.
Questions?
Contact: Iron Tail Motorcycle Parts
MID-USA Motorcycle Parts Return Policies